Privacy Policy
Your privacy matters. This policy explains how we protect, use, and manage your information
when you use solveraine.sbs in Malaysia.
Our Commitment to Your Privacy
Having peace of mind about your privacy is an important part of financial security. This policy explains how solveraine.sbs collects, uses, shares, and protects your personal information when you use our services in Malaysia.
We prioritize your privacy and aim to keep our practices simple and transparent. Please read this policy carefully to understand your rights and our responsibilities.
What Data We Collect
We collect only the data necessary to deliver our services, enhance user experience, and meet legal obligations. This includes information you provide directly and details automatically gathered through our website.
Information You Provide Directly
- Information you provide in forms, such as contact details or support requests.
- Account registration details, including email and password.
- Communication preferences you set with us.
- Feedback or survey responses you choose to share.
- Subscription and billing details, when relevant.
Information Collected Automatically
- Device type and browser version used to access our website.
- IP address and general location for security and analytics purposes.
- Pages visited and time spent on each section of our site.
- Referring website or source of your visit to our platform.
- Click patterns and interaction with site features.
How We Use Your Data
Your information is used to provide our services, communicate updates, enhance your experience, and comply with Malaysian regulations. We strive to ensure your data is used fairly and responsibly.
- Operate and maintain our website services efficiently.
- Communicate important updates or respond to your inquiries.
- Improve site features and personalize your experience.
- Conduct analytics and track general usage trends.
- Comply with applicable Malaysian laws and regulations.
- Secure the website against misuse or unauthorized access.
- Fulfill contractual and legal obligations as required.
Our Promise: Your privacy is central to everything we do. We use industry-standard safeguards to protect your data and maintain transparency about how your information is handled. Our team is committed to upholding Malaysian privacy laws and ensuring your data remains secure.
How We Share Data
We do not sell or rent your personal information. Your data may be shared with trusted partners or service providers only when necessary for site operation, compliance, or to protect users.
Our Service Providers
Trusted service providers may process data on our behalf to deliver certain website features. They are required to handle your information with confidentiality and care.
Legal Compliance
Your data may be processed or disclosed when required to fulfill legal duties under Malaysian law.
Anonymous Usage Statistics
We collect anonymous usage data to understand how visitors interact with our site and to help improve our services for everyone. This data does not identify you personally.
Your Rights
You have the right to access, correct, delete, or restrict the use of your personal data. You may also object to certain processing activities and request data portability. We are committed to supporting your privacy rights as provided by Malaysian law.
- You have the right to access your personal data and request information about how we use it.
- You can request corrections to your personal data if it is inaccurate or incomplete.
- You can request deletion of your data if it is no longer required for service or legal reasons.
- You have the right to request a copy of your data in a portable format.
- You can object to how your data is used for certain purposes, such as marketing.
- You have the right to limit how your personal data is processed under certain circumstances.
To exercise your rights or ask privacy-related questions, contact us through our support page. We will handle your request in line with legal requirements.
Data Security
We use technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These safeguards are updated regularly to address new security challenges.
Technical Security Measures
- Use of SSL encryption for all data transmissions.
- Regular security audits and vulnerability checks.
- Secure servers and data storage solutions.
- Routine updates to software and infrastructure.
Organizational Safeguards
- Regular staff training on privacy and data protection.
- Internal policies for safe handling of personal information.
- Limited access to data based on job requirements only.
- Periodic review of compliance and procedures.
How Long We Keep Data
We keep your personal data only as long as needed for the purposes described in this policy, or as required by law. Data is securely deleted when it is no longer necessary.
- Information such as your name, email, and password is collected when you create an account.
- We may gather information on how you interact with learning materials or financial tools.
- We may store communications you send us, such as support requests or feedback messages.
- We may process payment information if you use paid features or services.
- We may use your data to inform you about new services, offers, or updates, but you can opt out at any time.
Retention periods may differ based on legal or operational needs. We regularly review stored data.
International Data Transfers
If we transfer your data outside Malaysia, we ensure it is protected by appropriate safeguards, in line with privacy laws. These measures may include data encryption and strict access controls.
- Transfers comply with Malaysian data protection laws.
- We use contracts to ensure partners handle your data securely.
- Data may be stored in secure servers within or outside Malaysia.
- Appropriate security measures are in place for all transfers.
Cookies and Tracking Technologies
Cookies are used on our website to ensure smooth operation, remember your preferences, and gather statistics that help us improve our services. Cookies can be managed in your browser settings at any time.
Types of Cookies
- Essential cookies support key website functions, such as navigation and security.
- Performance cookies help us analyze site usage and improve functionality.
- Personalization cookies enable customized content and recommendations.
- Functionality cookies remember your preferences and enhance user experience.
You can review, block, or delete cookies through your browser. Adjusting cookie settings may affect certain site functions.
Policy Updates
We may update this privacy policy to reflect changes in our services or legal requirements. Significant changes will be communicated clearly.
- We will notify you if this privacy policy changes in a significant way.
- You may be informed by email or website notice about updates.
- Your continued use of our services means you accept the updated policy.
- We recommend reviewing this policy regularly for changes.
Regularly reviewing this policy helps you stay informed about your privacy rights.
Contact Us
For any privacy questions or requests, please reach out to us using our contact page. We aim to respond promptly and address your concerns with care.
Solveraine
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
Phone: +6013-104 0595
Email: content@solveraine.sbs
Last updated on August 7, 2026.
This policy is effective as of August 7, 2026.